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  Public Ticket #1264636
Error when install theme patti
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  • Giorgio started the conversation

    When I upload the theme file i receive the error in attach.

    Regards

    Giorgio, 

    Attached files:  ErrorPAtti.jpg

  •  260
    Madalin replied

    Hi,

    This means that the theme file is bigger than the maximum upload file size limit. You can check this in Media->Add New: http://prntscr.com/g3xobz

    The theme has approx 15MB.

    What you could do is to increase the maximum upload file limit to at least 20MB. If you don`t know how to do it, please ask your webhosting provider and they will do it in no time. If your webhosting provider is a reliable one, you should be able to get support via live chat. 

    Let me know how it goes!

    Thank you!