Public Ticket #1264636
Error when install theme patti


  • Giorgio started the conversation

    When I upload the theme file i receive the error in attach.



    Attached files:  ErrorPAtti.jpg

  •  358
    Madalin replied


    This means that the theme file is bigger than the maximum upload file size limit. You can check this in Media->Add New: http://prntscr.com/g3xobz

    The theme has approx 15MB.

    What you could do is to increase the maximum upload file limit to at least 20MB. If you don`t know how to do it, please ask your webhosting provider and they will do it in no time. If your webhosting provider is a reliable one, you should be able to get support via live chat. 

    Let me know how it goes!

    Thank you!