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  Public Ticket #1206570
Theme installation
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  • vtekfi started the conversation

    Hi, I have followed installation instructions as instructed. After theme and plug-in install, tried to import demo content called: sympathique-all-demo-content.xml via the "Tools - Import".

    I get "Failed" on multiple instances:

    Failed to import pa_color Black
    Failed to import pa_color Blue
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status completed
    Failed to import product_type external
    Failed to import shop_order_status failed
    Failed to import pa_color Green
    Failed to import product_type grouped
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status pending
    Failed to import shop_order_status processing
    Failed to import shop_order_status refunded
    Failed to import product_type simple
    Failed to import product_type variable
    Failed to import product_cat Clothing
    Failed to import product_cat Hoodies
    Failed to import product_cat Music
    Failed to import product_cat Posters
    Failed to import product_cat Singles
    Failed to import product_cat T-shirts
    Failed to import product_cat Albums

    Addiotinally I get the following erros while importing:

    Failed to import “Ship Your Idea”: Invalid post type product
    Failed to import “Ninja Silhouette”: Invalid post type product
    Failed to import “Woo Ninja”: Invalid post type product
    Failed to import “Ship Your Idea”: Invalid post type product
    Failed to import “Woo Ninja”: Invalid post type product
    Failed to import “Happy Ninja”: Invalid post type product
    Failed to import “Ninja Silhouette”: Invalid post type product
    Failed to import “Woo Logo”: Invalid post type product
    Failed to import “Woo Logo”: Invalid post type product
    Failed to import “Premium Quality”: Invalid post type product
    Failed to import “Happy Ninja”: Invalid post type product
    Failed to import “Patient Ninja”: Invalid post type product
    Failed to import “Variation #24 of Ship Your Idea”: Invalid post type product_variation
    Failed to import “Variation #41 of Ship Your Idea”: Invalid post type product_variation
    Failed to import “Variation #42 of Ship Your Idea”: Invalid post type product_variation
    Failed to import “Flying Ninja”: Invalid post type product
    Failed to import “Woo Ninja”: Invalid post type product
    Failed to import “Woo Logo”: Invalid post type product
    Failed to import “Woo Album #1”: Invalid post type product
    Failed to import “Woo Album #2”: Invalid post type product
    Failed to import “Woo Album #3”: Invalid post type product
    Failed to import “Woo Single #1”: Invalid post type product
    Failed to import “Woo Album #4”: Invalid post type product
    Failed to import “Woo Single #2”: Invalid post type product
    Failed to import “Ship Your Idea”: Invalid post type product
    Failed to import “Premium Quality”: Invalid post type product
    Failed to import “Variation #23 of Ship Your Idea”: Invalid post type product_variation

    --

    When browsing to the site, it is obvious that the demo content was not successfully imported. Any help on what I did wrong?
  • vtekfi replied

    There were some issues also when I tried to upload & install the theme via wordpress. I get this error:

    "Are you sure you want to do this?

    Please try again."

    So I uploaded it via FTP.

  •  260
    Madalin replied

    Hi,

    The reason why you got those errors when importing the demo was because you didn`t have the WooCommerce plugin installed. The errors are strictly related to WooCommerce. So the rest of the content should`ve been properly imported.

    As for the "Are you sure you want to do this", the maximum upload file size limit set by your server is smaller than the theme file. You can check this in Media->Add New. This is a server issue and it can be fixed by increasing the limit value. 

    Thank you!

  • vtekfi replied

    Thanks for the clarification. All ok now! 

  •  260
    Madalin replied

    You`re very welcome!

    If there`s anything else I can help with, please let me know!

    Thanks!